Custom Note:
For international shipments, the Customer will be responsible for all Customs, VAT, Duty, Clearance, Taxes, Fees, and any other kind of cost involved in the import. Unfortunately, we have no control over these fees as these fees are determined by local authorities. You can check with the customs department in your country to determine what will be charged.
Shipping Policy:
- We provide worldwide shipping from Taiwans Warehouse by trustworthy shipping companies. We only ship our products to the address stated on the order note/ page. Package handling will take 1-14 working days (depending on stock availability) after confirming payment. Please double-check stock availability with us, payment amount, and shipping information before checking out the order to make sure everything is correct. We will not accept requests for shipping to another address you did not state when placing the order.
- Custom Clearance Note: All the charges (import duties, taxes, and any other charges) should be borne by the customers. We are not sure how each country’s customs clearance process is going. Please check with your country’s customs office in your country.
- Please make sure that your shipping address is correct before making the payment.
- Orders placed on weekends or national holidays in Taiwan will be processed on the following working days. We will update the tracking number in the system.
- For combined shipping of several orders. We offer special discounts for combined shipping.
- All goods will be packed in good condition. Please note that the stocks keep moving on an hourly basis. If your item is out of stock, we will contact you via eBay to inform you and discuss a further solution.
Feedback:
If you are not satisfied with your purchase, we can solve this problem together. We try to make sure that all customers will satisfy with our products.
Business Hour:
Monday to Friday: 09:00 am to 05:00 pm GMT+8 (Taipei).