3: After connecting the cable, the product does not start, or keeps restarting?
Solution:
(1)The power cord wiring is not in good contact.
(2)The screws of the back cover are not tightened.
(3)The two screws of the internal power contact of the rear cover are not tightened.
(4)When using USB for power supply, the USB current is not enough (reported by many customers). It is recommended to use our 12V to 5V 2.5A power supply.
4. No memory of time?
Solution: After the power supply of the unit is disconnected, the clock memory period is 7 days, and after 7 days, the clock returns to the motherboards factory date. After Carplay is connected, it automatically synchronizes to the main menu of the unit. After connecting to Android Auto, the clock can only be synchronized in the Android Auto menu, the unit main menu clock needs to be manually set.