Euphoniums are ideal for Beginners, Intermediates& Experts. This Euphonium features with mouthpiece and 4 smooth functioning valves with comfortable pearl inlaid buttons. Every Euphonium is play tested at our factory and re-tested by a professional to ensure that their high-quality standards are met. This is why thousands of instructors have approved and suggested our musical instruments. **Note: Customer must report damages to DHL or UPS or FedEx with in 24 hour of the receipt of item. You can also report the same by messaging us at Amazon message by giving the details of the defect and photographs for fast/quick response. We will make sure that issue will be resolved as early as possible. 100% Satisfaction guaranteed. We do not promote return of the product due to very high cost of shipping. However, if you wish to return an item, we are ready to refund your 60% cost of item only. You will also have to bear the cost of sending the item back to us.