Whats the door backset? Which backset is the product suitable for?
1.The backset is the distance from the edge of the door to the center of the bore hole.
2.The keypad locks suitable backset is 2 ⅜” or 2 ¾”.
How many people can I add codes in household?
3 sets of administrator passwords, 47 sets of user passwords and 20 sets of one-time passwords.
How many ways I can unlock this keyless entry door lock?
1.Fundation ways: Keypad unlock, Key to unlock.
2.Upgrad one-touch ways: interior knobn,outerdoor unlock key, interior unlock and lock button.
Whats is the voice guide in this keypad lock? How to use?
The voice guide will guide you when programing the door lock, and it will also have the voice such as "lock open","keypad lock"...
What are the common problems during installation? How to adjust?
1.When the door lock keeps sound like"door can not be open",pelase follow steps:
1)restore the factory seeting; 2)remove one of the battery; 3)install the battery again
2.If you can not work out, feel free to contact with us!