------------------------------------------FAQ----------------------------------
Q、Can this watch answer calls and send messages?
No,This watch only has caller ID, call rejection and message notification functions.
Q、How to use the watch message reminder function?
1.Please ensure the permissions of App, messages, calls, etc. are allowed when you download the FitCloudPro app for the first time.
2.Allow FitCloudPro app to send notifications: Open your phone settings --> find "FitCloudPro" app --> notifications --> click "Allow notifications" --> check the lock screen/notification center/banner, check the "Always (default)" in the display preview.
3、In your "FitcloudPro" APP, enter the [Device] page---->click the [Push Notifications] --->open the[Enable All Reminder], and you can also choose the APP message reminder you need to open.
*Note:The watch wont receive any notification if messages/calls/SMS notifications didnt appear on dropdown of your phone, make sure they are able to show up: Phone Settings-->Notifications> Find the app you need to get notification from-->Allow Notifications.
In the App: authorize the watch to receive messages. Do not enable Do Not Disturb mode.
Q、How to measure my heart rate & steps more accurately?
1.Please make sure your personal info(age,height,weight) in FitCloudPro app are filled in correctly.
2.For a single measurement on the watch, please wear the watch one finger wide below the wrist bone, snug but comfortable on your wrist. Then keep stay still and breathing peacefully. It needs more time to measure more accurate data.This is normal that the heart rate data will be volatile at start. You will find that the data will be more accurate, if you measure more times and test longer.
3.This watch counts steps by a built-in 3D gravity sensor, and the step counting result is affected by the users swinging arm posture, stride length, body type, road level or slope, and other factors. The step counting data of our watch will not exceed 10% error from the actual.
Q. How to set the weather on the watch?
1. The weather on the watch will be updated automatically. You must enable the relevant permissions in the APP and turn on the [Weather Push] function. The watch will automatically capture the weather information on the phone, and capture the weather information every 3 hours.
Q: How to set watch language and time?
1. The default language of the smart watch is English, you can click [Settings] --- >[Language] on the watch, there are 10 languages in total, slide to select the language you need.
2. When your watch is connected to the mobile phone via Bluetooth, it will automatically synchronize the time of the mobile phone. You can set "12-hour format, 24-hour format and follow the system three mode.