How to communicate with us
You can find our through " GIMILI Sanitary Ware" under the shopping cart in the product details page.
Faucet battery box power supply
4 alkaline batteries (do not use rechargeable batteries)
Cold and hot water pressure are very low
Causes of water or pipe impurities,
Please skip the control box connection hose,
Check whether the impurities are blocked in the control box,
Remove and clean the filter at the IN end of the control box.
Touchless doesnt work, there is a clicking sound and the red light flashes on the sensor window
A1.The faucet handle is not turned ON.
A2.The brass knob on the side of the control box is comed out.
Touchless doesnt work, there is not clicking sound but the red light flashes on the sensor window
The sensor paddle inside the control box is faulty,
communicate with us to produce a new control box for you.