where could I get the replacement cartridge or seals?
Hi, is there any problem with the product? Plz, message us via email so we can help accordingly.
Cover plate doesn’t line up with the controls
Dear friend, please message us from your order page via the buyer-seller messaging tool so that we can help. Hope to hear from you soon!
Can you control the water flow rate by turning the knobs, say half-way? Or is it strictly on or off?
Yes, the volume, flow rate, and on/off can be controlled by turning the knobs.
The certified ASME stamp or code for the valve is?
Products are certified to the following standard(s): ASME A112.18.1-2018/CSA B125.1-18