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About Kids Smart Watch Q&A
Q: Do I need to buy a SIM card for this kids smart watch?
A: This kids smartwatch doest need a SIM card, it does not support the call function.
Q: Do I need to download APP to control the kids watch?
A: Yes, Hello, after downloading the APP "FitCloudPro", it is very simple to connect to Bluetooth.This kids watch can be used when it is fully charged after you get it.
Q: How long can the kids smart watch battery last?
A: The standby time will be different according to the frequency of use, generally the standby time is 4-6 days.
Q: Why do I need to keep "FitCloudPro" APP running in the background?
A: When using the message alert function, you need to keep “FitCloudPro” running in the background. If you do not receive incoming calls, SMS or notification alerts, it may be due to system mishap, you can refer to our suggestion to set it up.
A: If your phone has third-party security software installed, you also need to add “FitCloudPro” App to its application whitelist.