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FAQ:
Q1.Why the fitness tracker could not be turn on?
When you first get the fitness tracker watch,if you long press the touch button for 5 seconds and it still cannot be turned on,it means that there is out of power.Please remove the wrisband on the side of the touch screen,plug into any USB power,charger for 5 minute,or touch the button for 3 seconds to activate.
Q2.Why the fitness tracker could not be charged?
Please make sure you have correctly plugged the USB charging port,USB is a single-face device,and you may notice there is only face with metal pieces;if you plugged in a reversed way,the fitness tracker would not receive power.
Q3.How to set the fitness tracker watch date and time?
1.Please connect the fitness tracker watch with your Phone
2.The fitness tracker watch will automatically synchronize the time and date your phone after binding
3.When the tracker is out of power,there may be an error in the tracker time.After the battery is fully charged,please connect your phone,it will automatically synchronize the time to your tracker.
Q4.Why the call notification was turn on,the tracker does not vibrate when mu phone receives the call?
Please confirm the Bluetooth is turned on and linked with the tracker,then check if the Runmifit is working.
Q5.Is the step count data inaccrate?
The three-axis accelerometer is used in the wristband,and each acceleration of human body is converted into steps,and the error is about 2%,thats normal for deviation.