Advance Hardware Replacement is a spares management service that allows for the replacement part to be shipped to the customer before the defective hardware is sent to AudioCodes. Shipment time-frame is dependent on the time of the request. Arrival times are dependent on the specific country location and/or associated customs delays. The FRUs are shipped taxes and duties unpaid (DDU), which are the responsibility of the customer. Product Type: Service Provided Support: Parts Replacement Service Duration: 1 Year Service Type: Exchange Product Type: Service Manufacturer Part Number: AHR-M800_S5/YR Provided Support: Parts Replacement Service Duration: 1 Year Service Name: Service/Support Manufacturer: AudioCodes Limited Brand Name: AudioCodes Brand Name: AudioCodes Service Main Type: Exchange Service Sub Type: Physical Service Characteristic: Parts