Q1: Will the device work with all dogs?
A1: Our ultrasonic dog repellents for all types and sizes of dogs from 6 months to 8 years. Our device is to correct the bad behavior of dogs through sound. The hearing of dogs over 8 years old has begun to decline; while the auditory system of puppies under 6 months has not yet fully developed.
It is important to note that approximately 3% of dogs dont respond to ultrasound due to their natural characteristics and hearing differences.This means our device is only 97% satisfied. If our device doesnt work for your dogs, please contacts us or hoose to return.
Q2: Is this device safe for dogs?
A2: This product is designed to guide dogs to proper behavior. The initial use may be stressful for some dogs, but not traumatic for all dogs. Appropriate appeasement when necessary. We do not recommend using this product on dogs that are not misbehaving.
Q3: Do you have to press and hold the button, or do you press it once and it emits the sound for a set period of time? If press and hold, does it immediately stop when the button is released?
A3: You need to hold the button down for the device to work continuously, and release the button to stop. In addition, there are visual and tactile feedback. When the blue light flashes and the device vibrates, it means the device is working.
Q4: What do the different flashing lights mean?
A4: When the battery is lower than 20%, a red light will be displayed when using any function; When the battery is lower than 5%, if you continue to use the product, the status light will stay on for 5 seconds, and then auto power off; The red light will keep flashing when the charging cable is plugged in; until the status light turns blue, which means the device is finished charging.
Q5: Why doesn’t the training mode of the product work sometimes?
A5: The ultrasonic frequency of "training mode" is 20-25kHz, which is gentler than the expulsion mode, and the reaction of different types of dogs will be different (such as age and weight). It turns out that dogs dont respond exactly the same when theyre disturbed, but theyre all disturbed to some degree. The owner only needs to interfere when a dog needs training, and give rewards when it does well. Patient training can guide it to become a better dog.