Residual water damage found after receipt of faucet.
The faucets are all water tested to ensure that each one you receive is working properly.
Water does not flow and light is off.
A1.Data cable is not plugged into control box all the way.
Push data cable firmly into control box.
A2.Battery box or AC adapter is not plugged into control box all the way.
Push Battery box or AC adapter cable firmly into control box.
Water does not flow and light is on.
The faucet handle is not turned ON.
Turn ON the faucet handle.
Water pressure becomes low after a period of normal use.
A1.Skip control box water pressure is normal.
Clean the filter inside the control box nut.
A2.Skipped control box water pressure is not normal.
The cartridge is clogged, we will provide you with cleaning steps.