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Important Notice:
1. Deco mini4 is NOT a standalone product!!!
This device must be connected to a laptop/computer/Android Phone/Chromebook to work. It is compatible with Windows system 11/10/8/7(32/64bit), Mac OS X version 10.10 or later, Android 6.0 (and higher) and Chrome OS 88.0.4324.109 or above.
2. Driver Download and Installation Tips
Driver Download: Our driver will be regularly updated, so please go to our official web to download the newest driver, and install it on your computer.
2.1 Before Driver Installation:
Please Remove Other Brand’s Driver from your computer and reboot before installing the XPPen’s driver, or there will driver conflict problems.
2.2 For Windows Users:
Please close all drawing programs and run the driver as Administrator when installing the driver. (IMPORTANT)
2.3 For Mac Mojave (10.14), Catalina (10.15) Users:
- Mac Mojave 10.14 or Above needs to add the "PenTabletSetting" and "PenTabletDriverUX" into the accessibility list first after installed XPPen Driver. Details steps please see the FAQ section on the XPPen web.
- Mac Mojave (10.14) or above OS upgrade in the security section, you need to put programs you newly downloaded into accessibility list first to normally use it.
3. XPPen Provides Lifetime Technical Help on all Our Drawing Pen Tablets/Displays
- When you have problems with the use of the Deco mini4 please checks the Quick Guide, search XPPen online to find a way to us for further assistance, we are always standing by to help!
- If your order has any hardware problems within one year, we strongly advise you to contact XPPen, we will be glad to help you to replace it with a brand-new product (As long as the product is non-human made damaged or non-accidentally damaged).