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Multiple Display USB C Docking Station Video Resolution Configurations:
Single Monitor: 1*4K@30Hz(3840x2160) (HDMI)
Single Monitor: 1*1080P@60Hz(1920x1080) (VGA)
Dual Monitors: 2*1080P@60Hz (HDMI + HDMI)/ (HDMI + VGA)
Triple Monitors: 2*1080P@60Hz + 1*800x400@60Hz (HDMI + HDMI + VGA)
(To achieve optimal 3840 x 2160 resolution, please use it with a 4K screen display monitor)
Please make sure that the 4 necessary conditions are met:
1. Your laptop with USB Type C Port
2. The USB Type C port of your laptop support Data Transfer
3. The USB Type C port of your laptop support Video Out/ DisplayPort
4. The USB Type C port of your laptop support Power Delivery
Only when the above 4 necessary conditions are met at the same time, this USB C Hub is fully compatible with your laptop.
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USB C to Gigabit EthernetSupporting 10/100/1000Mbps Lan Networks, the ultra-fast gigabit ethernet speeds and the reliability of a wired connection can make your work more effective. |
USB C To USB 3.0-Super Fast Data TransferThis MacBook pro usb adapter comes with 3 usb 3.0 and 2 usb 2.0 ports,which allows your to connect usb keyboard, mouse, usb driver, usb hard disks to your laptop with high speed. |
3.5 mm Audio and MicrophoneThis usb c dock have a 3.5mm jack for you to put in your wired headset or microphone, so that you can enjoy music without disturbing others. |
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Triple display with Windows system
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USB-C PD Port (ONLY FOR CHARGING)
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MAC OS Display (Does not support triple display)
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Q1: CANT charge my devices
A1: Check the host USB-C port of your device support power delivery or not.
Q2: My device is without USB C Port, will it work with my device if I use a USB C Female to USB Male Adapter?
A2: NO!!!!!!!!!!!!!!!!!!!!!!!!!!!! It WONT work!!
Q3: Resolution Problem
A3: To achieve optimal 3840 x 2160 resolution, please use it with a 4K screen display monitor and HDMI 2.0 cable. If you connect VGA, the resolution of all monitors will be limited to 1920 x 1080@ 60Hz (maximum). When connecting three displays at the same time, the resolution can only reach up to (920*1080@ 60Hz) + (1920*1080@ 60Hz) + (800*400@60Hz)
Q3: Display Problem
A4: Windows Display Problem: A. Make sure the USB-C port on your laptop supports DisplayPort Alternate Mode. B. Check your HDMI cable. C. Ensure sufficient power supply from the USB C hub. D. Intel Graphics Card only supports 3 monitors MST triple display, thus one of four monitors will not be displayed.
Apple Display Problem: For Apple laptop, in its extend mode, 3 external monitors will display the same content but laptop screen can display different content from them. Some MacBook running Mojave will support only a single external monitor via USB-C. ( Ensure sufficient power supply from the USB C hub)
Q5: Black Screen Problem
A5: If the HDMI monitors go black for 2?4 seconds and then recover, it is normal. It is a process of EDID (Extended Display Identification Data) communication, which may blackout screen for a few seconds. The recovery time depends on the laptop and monitor (1 minute at max).
Q6: Hot Key for Windows Display Mode
A6: For windows laptop, you can press "WIN + P" to quickly select the display mode. Once your laptop shuts down or goes to sleep, you need to replug the product to get extend mode again.
Q7: How to Use External Monitors with Your Mac
A7: Use extended desktop mode: 1. Choose Apple menu > System Preferences, then click Displays. 2. Click the Arrangement tab. 3. Make sure that the Mirror Displays checkbox isn’t selected. 4. Arrange your displays to match the setup on your desk. To change the position of a display, drag it to the desired position. A red border appears around the display as its moved. 5. To set a different display as the primary display, drag the menu bar to the other display. The primary display is where your desktop icons and app windows first appear.
Mirror your displays: 1. Make sure that your external display is turned on and connected to your Mac. 2. Choose Apple menu ? > System Preferences, click Displays, then click the Arrangement tab. 3. Make sure that the Mirror Displays checkbox is selected.
Q8: Incompatible Devices (Not a full list, you are welcome to ask us if you dont know your device is compatible or not)
Apple Devices | MacBook(2015/2016/2017/2018); MacBook Pro(2016/2017/2018/2019/2020); iMac(2020)/iMac Pro(2017/2018/2019); MacBook Air (2018/2019/2020) Notice: doesnt compatible with new M1-based Macs like MacBook Air M1 2020, MacBook Pro M1 2020,Mac mini M1 |
Microsoft | Microsoft surface Book 2/surface go/surface laptop 3/Microsoft surface pro 7/surface x pro |
HP | Spectre 13/specter x369/x360 15/spectre x360 13t/spectre folio (13t-ak000cto); elitebook 840 g5 series/elitebook 840 g6/elitebook 850 g5/elitebook x2/elitebook 745 g6/elitebook 830 g6/elitebook x360 1030 G3/2018 HP elite 800 G4; envy geforce mx250/envy-17t/envy x360 (15z-ds100); GTX 4 Pro15.6/Zbook 15u G3/Zbook 17 G4/Zbook 14u g6/Zbook 16 G6/Zbook studio z5; Omen laptops; probook 440 g7/probook 450 g5/probook 450 g7/probook 650 g5; ENVY Laptop 13-aq1/ENVY x360 Convertible 15-ds1xxx |
Dell | xps13/xps 13 9365/xps 13 9300/xps15/xps 15 2018/xps 9380/5590; latitude 3500/7490/7280/7300/7370/7390/7480/7400/5400/5500/5490/5310 2-in-1/5310 2-in-1; Inspiron 14 7000 series 2-in-1(7405)/15 7000 series 2-in-1/Inspiron 7373; precision 7730/7750/7520/5550/5540 |
Asus | Ling Yao 3, Ling Yao 3PRO, Ling Yao X Series, U306/U321 Series, U4100ROG, U5100UQ Series zenbook flip ux370u/TUF Gaming A15 Laptop/Zephyrus G14/rog GX501/zenbook ux434f/zenBook 14 UX433FA |
Razer | Blade stealth Spirit Blade, Spirit Blade Sneak Edition |
ChromeBook Pixels, PixelBook Pen ......(Not a full list) | |
Lenovo | Lenovo yoga c740; Yoga5 Pro, Lenovo Xiaoxin Air 12-inch, Mlix 720, Thinpad-X1, ThinkPad T480, Thinpad-X390, Yogo720/730, C930; Lenovo Thinkpad T490s; X280; Lenovo T570; Lenovo T14; |
MI | Air12.5/13.3 inches, Pro15.6 inches, millet game book |
Acer | aspire5 2019/d17w3 aspire c24-865/Swift 1 laptop/swift 7 sf714-52t-75r6 laptop |
Huawei | MateBook X Pro 13.9/MateBook 13/MateBook E/MateBook X/Macbook Mate10/Mate10 pro/Mate20/Mate20pro/Mate30/Mate30Pro/P20/P20 pro/P30 pro |
Others | Alienware : latest Series/alienware 17 r5; MSI : GT76 Titan/MSI B450M Mortar motherboard; Razer Blade 2017 (gtx 1060); LG Gram 17 laptop, Philips PHL 328E9Q.; Pixel book go 2019/2020; |
Phones Device | galaxy S10+/S10/S9+/S9/S8+/S8 plus, note 10/ 9/ 8; galaxy tab s4/S5e/galaxy s20 ultra/galaxy chromebook/galaxy book flex alpha 2-in-1 13.3" QLED Touch-Screen Laptop/T5 hard drive/new S7 tablet |
Phones Device | Huawei Mate10/Mate10pro/Mate20/Mate20 X/Mate20 Pro/Mate30/Mate30 Pro/Mate30 RS/P20/P20 Pro/P30/P30 Pro/Honor Note10/Honor V20/Honor Note10;Samsung S8/S8+/S9/S9+/S10/S10+/Note8/Note9/Samsung tablet S4 |
Warm Tips | Please check the compatible list before purchase. If your laptop is not in the list, please let us know, we are happy to help you check if the adapter is suitable for your device. |