Frequently Asked Questions
Do they have a microphone?
The earbuds have 4 microphones, it can be used for music, talk and answer calls. Warm tips: it is recommended to use "ANC on mode" or "ANC off mode" for talk and answer calls, which will make you be heard more clearly by others.
Can I use each earbud independently?
Yes, each earbud can pair your device independently. If you want to use only one earbud, you can turn the other earbud off by holding it’s MFB button for about 5 seconds or put it back in the charging case.
What can I do if one earbuds has no sound?
Put both earbuds into the charging case and close the case then open again, check whether the earbuds will flash with blue-light, if not, hold that earbuds’ MFB button for about 5 seconds to manually turn it on and check if the Bluetooth pairing is succeeded.
How do I make the noise reduction work?
Hold the right ear MFB buttons for 2 seconds, earbuds can be switched to "ANC on Mode", "Transparency Mode" "ANC off Mode"
1. When hearing the voice prompt "ANC On", the earbuds are in the " ANC on Mode ", you can get the noise reduction to work.
2. When hearing the voice prompt "dududu" or "Transparency Mode", the earbuds are in the "Transparency Mode", which helps you to hear the sounds around you.
3. When hearing the voice prompt "ANC off", both the "ANC on Mode" and "Transparency Mode" are off.
Warm tips: When using the "ANC on Mode" for about 2 hours, please switch to other modes to rest your ears.
How do I turn the earbuds on and off?
The MURPISO earbuds will automatically turn on with charging case opening or being taken out of the case and turn off when being placed back in the case with the lid closed. And you can also hold the earbuds MFB button for about 5 seconds to manually turn it on or off.