FAQs
Q: Where can I find the probe tip?
A: We keep the probe above the back of the device. (Warm note: Be more careful when operating because of the sharp probe tip.)
Q: Why can not the probe tip itself stay engaged? It keeps falling out.
A: You need to push it a little harder until you hear a "CLICK" sound, then it will stay engaged.
Q: Why should I buy an ANCEL PB100?
A: Our products are designed to help you save time and money in electrical diagnostics.
Q: Where can I find training videos?
A: You can learn by browsing the video on the page or the YouTube.
Q: Where can I buy replacement parts?
A: You do not need to purchase replacement parts, we will provide replacement parts free of charge.
Q: What do I do if my ANCEL PB100 is broken?
A: No need to return, we will send for a new product for you.