What kind of support can I expect if I encounter any problems with my purchase?
No matter what problems you encounter, please feel free to tell us.- Login to your amazon account > choose "Your orders" > find the order ID > click "Contact seller" We will respond within 24h and try our best to solve your problems.
Where can I find the specification?
You can download the product specification from the product page.
Does it need to drill holes?
Yes! This retractable baby gate is need to drill holes. Please make sure it is a hardware mounted gate before purchasing.
How to solve the problem of babies and pets under through the bottom?
Installed on the ground, do not install to the top of the baseboard which will make the gap increased, after installation to ensure that the safety lock has been locked.
Can it be installed on plasterboard?
No, because the middle of the plasterboard is empty, so it can not fix the baby gate.