Boarding is available for the following airlines
Frequent questions:
1. The product size is too small for my pet
Because each pet has its own differences, it cannot be distinguished only by weight. Please measure the size of your pet before buying, make sure not to exceed the maximum size limit of the product, and provide enough space for your pet. (How to measure you Pets: For pets length, measure from the front of the chest to the bottom of the tail. For height, measure from the floor to the top of the shoulders.)
2. The product size is too large for airline
The maximum size of the carry-on pet cage is determined by your flight, please check the aircraft size of your flight to ensure that it can accommodate your pet cage.For example: Delta, only CRJ-900, CRJ-200 (economy class), A320-200(320) first class, A319-100(319), B757 -200 (first class), B737-800 (738) (first class), Embraer E-175 meets the requirements(Please check the size and other requirements of your specific flight when you travel.)
3.Lost wheel
When the product leaves the factory, we promise check the product one by one, and the product must have 4 wheels; however, if the wheel is accidentally lost during express delivery or warehouse operation, please dont worry. We will reissue the wheels for you free of charge